Implementation Solutions Architect

New York City, United States of America

With over 100 million end-users in more than 70 countries, Microblink develops scalable solutions that harness artificial intelligence to power state-of-the-art computer vision and data extraction technology. 

In just eight years, Microblink has transformed from start-up into a global smart-growth company creating seamless and secure digital experiences that bring the benefits of AI to every person on earth.  

Our Digital Identity tools optimize trust in online interactions, including travel, financial transactions, e-commerce and employee onboarding. 

We know our technology is only as good as our team, so to support our continued growth, we’re looking for an Implementation Solutions Architect to ensure a successful on-boarding and integration experience for our global customers. This is a high-impact, business critical role offering the opportunity to drive process innovation in the implementation of Microblink’s products. 

As Implementation Solutions Architect, you will:

  • Partner with Sales, Engineering, Customer Success and Project Management to capture customer requirements, devise a delivery strategy and act as the technical point of contact for Identity product integrations. 
  • Articulate use cases and deliver product demonstrations highlighting product features and functionality for partner stakeholders comprised of diverse end users, from executives to engineers
  • Solve complex technical problems and design innovative solutions uniquely tailored to meet customer objectives, offering recommendations around integrations, migration strategies and supported architectures to ensure successful product implementations. 
  • Mitigate risk by identifying critical project dependencies & gaps. 

You might be right for us if you:

  • Offer 3+ years of experience as a customer-facing technical expert, leading complex software implementation projects in a high-growth B2B SaaS organization. 
  • Are well-versed in best-practices in DevOps, offering the following technical proficiencies: cloud integrations, Linux bash scripting, Postgres & MongoDB and deploying applications in Kubernetes. Bonus points if you also offer experience with Jenkins and/or other CI tool(s). 
  • Care deeply about the customer experience, offering exceptional business acumen and a commitment to solving complex problems to achieve high-impact outcomes that drive operational success. 
  • Have a bias to action with a high risk tolerance and thrive in a culture of innovation, where ideation, experimentation and iteration are encouraged.
  • Are polished and professional, with exceptional communication skills, capable of distilling complex technical information into easily understood terms.

We might be right for you, if you’re looking for: 

  • An opportunity to make a big impact in a fast-paced, high-growth global tech company. 
  • A high-performance, people-first culture with outstanding leadership that recognizes and rewards success and supports professional development via knowledge sharing, internal training and a dedicated budget to support professional development. 
  • A team of motivated, open-minded professionals who welcome innovative ideas and initiatives to advance the organization.
  • A highly autonomous, hybrid work environment that empowers employees to achieve their ideal work/life integration. 
  • An excellent Total Rewards package, including a base salary range with a midpoint of $130k plus bonus, outstanding health benefits, unlimited PTO you can actually use and equity in a company that is already profitable. 

Meet just a few members of the team you’ll be a part of: 

Darren Bassman - Chief Executive Officer

Hartley Thompson - Chief Operating Officer 

Jurica Cerovec - Chief Technology Officer

Trista Mowers - VP of Customer Success 

Microblink LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.

Implementation Solutions Architect

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Implementation Solutions Architect

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