Senior SysOps Engineer

Zagreb, Croatia

The Senior SysOps Engineer role is part of the technical foundation on which Microblink builds its success.

Here’s why this role matters to us

Ownership over Microblink’s physical technical infrastructure is in your hands. We entrust you with designing, building, automating, monitoring and improving everything from network layout to ML server infrastructure, all while improving our compliance programs.  Bring your expertise to the table and help us ensure Microblink runs smoothly!

A little bit about us

Microblink is an AI company with expertise in machine learning. We create unique products and tools in digital identity and commerce with the desire to bring the benefits of AI to every person on earth. Our teams in Zagreb & New York touch hundreds of millions of people every year - over 700M identity documents processed and 3B in individual consumer purchases, in more than 60 countries around the world.

Here’s what you’ll do

  • Design and implement a robust and reliable network and physical infrastructure
  • Be at the forefront in our compliance-related initiatives
  • Lead initiatives related to observability, monitoring, change and incident management
  • Advise peers and management on physical infrastructure-related items
  • Collect and evaluate the needs of the organization and subsequently, initiate the installment, maintenance and monitoring of internal company services
  • Automate repeating manual jobs that make sense to automate
  • Build and maintain distributed storage systems
  • Lead company-wide backup initiatives
  • Manage internal company network
  • Investigate production incidents and run blameless postmortems
  • Share knowledge and insight to optimize how things run in the company
  • Communicate technical solutions to other teams 

You'll be successful in this role if you

  • Have at least 4 years of working experience in a similar role
  • Have excellent communication skills
  • Have strong knowledge and experience working with:
    • network management
    • observability and monitoring
    • Linux operating system
    • Docker
  • Have some experience with:
    • scripting languages (Bash, Python..)
    • Configuration management tools (Puppet, Ansible..)
    • macOS operating system
  • Have experience leading projects and working with outside vendors
  • Have participated in or led ISO 27000/27001 audits
  • Can participate in on-call rotation duties

A plus if you also have:

  • Experience with PostgreSQL, Mongo
  • Experience with CI/CD tools (Jenkins, Github..)
  • Experience with Cisco / Mikrotik / Ubiquiti

Here’s what you’ll gain if you join us

  • Microblink owes its success to its people, that is why we offer equity participation to all our full-time employees so that we can grow together
  • You’ll have plenty of opportunities to learn and develop your skills through:
    • Your personal competency development plan together with support from the committed team around you
    • Challenging and supportive working environment
    • Attending the world’s conferences
    • Dedicated time for growth and adopting new skills
    • Dedicated budget for professional development
    • Online and live courses
    • Our internal library keeps growing, based on our needs and interests
  • An additional individual budget for tech equipment of your choice
  • We take special care of our parent-team members;
    • Financial support during your parental leave, 
    • 100% paid sick leave to care for your kids, days off for important events like your kid’s 1st bday and their 1st days at school/kindergarten,
  • Opportunity to work part-time for a full salary in the 1st month after coming from parental leave
  • Potential travels to our office in New York
  • At Microblink, we nurture a culture that recognizes and rewards success, and is not afraid to try, fail and learn from mistakes. Find out what it feels like to work at Microblink

How can you join us?

If this role sparks your interest, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people even if you don’t feel that you match 100% of the requirements. 

So don’t let that discourage you - get in touch and we promise to get back to you.

Microblink LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.

Senior SysOps Engineer

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Senior SysOps Engineer

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